FAQ

What is The Dance Sock? 

The Dance Sock is a sock designed by dancers for dancers. We specially curated our socks to have everything a dancer needs. Our Grip&Glide material allows for the sock to slick enough for pirouettes, but grippy enough for quick movements. The socks are made from primarily natural fiber mix which makes them breathable and comfortable, while still being durable enough to withstand lots of dancing.

What’s the difference between the Basic and Supportive style?

The Supportive sock style has a band of arch support around the middle of the foot as well as a slightly thick sole.

The Basic sock style has a plain foot and is slightly thinner. It is however still durable! This sock works great on wood flooring or when you need a bit more grip.

Which is better? That is up to a dancer's preference. Some dancers even switch between the two styles of sock based on the type of floor, style of dance, or even their mood for the day!

Is The Dance Sock non-slip?

The Dance Sock is NOT a non-slip sock. Our socks are made for Grip&Glide which means they are perfect for dancing, but not non-slip. There are no grips on the bottom or rubber used to make The Dance Sock.

Why Should I choose The Dance Sock?

• Developed and tested by dancers, for dancers
• Specially designed for Grip & Glide
• Two styles to suit your needs: Basic & Supportive 
• Our ankle ribbing allows for dancing with no sock slouching
• No toe seam for comfort
• Made with high-quality materials and ethical manufacturing practices.
• Durable & reinforced seams so your socks last a long time
• Available in a range of colors 

Can I cancel my order?

Make sure to double check your order before you purchase as we can not cancel an order after the shipping label has been made. If we are notified before the shipping label is made we can cancel your order; However, we cannot guarantee this. 

Do you accept returns?

Unfortunately, we cannot accept returns. All sales are final. 

If there is something wrong with your order please email us at hello@aterreshop.com or on the Contact Us page and we will do our best to make it right.

How long until my order arrives?

Processing your order will take 1-5 days as we are a small business with very few workers. We work hard to serve our customers as quickly as possible.

Once an order is shipped, you will be provided with a tracking number for your package.

My package did not arrive

We are not responsible for any packages that are labeled “delivered” by the shipping provider. If your package is labeled “delivered” but the package is missing please contact and file a claim with the shipping provider. If there is anything we can do to help please email us at hello@aterreshop.com or on the Contact Us page, please leave at least 5 days for responses as we are very small team.

Where do packages come from?

We are located in Tennessee, USA. We hand package all of our products in house!

What is the best way to contact à Terre?

You can reach us on the "Contact Us" page on this website

or

You can email us at hello@aterreshop.com

*Please note that we are a very small business made up of working artists and dancers, so it may take up to 5 days to receive a response. We are working hard to respond to you as soon as possible!